Expertise

Everything we do begins and ends with your donors in mind

We create best-in-class communications with proven results.

Our Process
Our Sweet Spot
Our Services

Our Process

Our creative process flows from a donor-centric strategy

01 Discover

We start to understand your target audience and the landscape of your organization

We dig into the richness of your organization by getting to know you, your mission and what makes your brand unique. We know there are twists and turns in fundraising, so we want to learn about the challenges and how we can help.

02 Research and Plan

We pore over your donor research and your content, and come up with a plan

We go through your donor insights together to better understand their identity.

Then we map out what powerful hero stories and photography will draw your audience closer to the realities of your beneficiaries. By connecting these dots, your donor will remember why they partnered with you in the first place.

03 Assemble and Create

We source the right talent to create magic for your donors

Once we agree on the best communications strategy, we bring aboard a team of experts to make it happen – because we know we can’t go at it alone.

We manage the process from start to finish for you, but you decide where you best fit and how hands-on you want to be. We comfortably collaborate with other internal teams to make sure everything is accurate, on brand and that production is quality controlled.

04 Produce

We move mountains to deliver

Before you know it, you’ll be wowing your donors with your communications! We ensure you can get your communication to the right people at the right time, told the right way.

Our clients cultivate success with our process

The lasting growth happens when this flow gets repeated over and over, changing the landscape of your donor relations.

Our Sweet Spot

Major Donor Communications

Your high-net-worth donors are unique and their communications should reflect this. Our bespoke pieces use a ground-breaking process that’s new to major donor fundraising. Neuro-philanthropy experts in our collaborative network of talent conduct extensive donor insight research with your team, applying the principles of neuroscience and psychology into the field of donor relations. A customized profile is created, which incorporates not just the demographics and psychographics, but also psychosocial drivers- so you understand the “why” behind your donor’s giving. This shapes every decision we make in the creative process as we develop a bespoke communication for them.

We also weave these cutting-edge psychology and neuroscience principles into content that goes to the entire major donor portfolio and can apply psychosocial insights and identity into your legacy or planned giving product communications. Your donors will feel seen and understood for who they are.

Bespoke solicitations

Stewardship communications and impact reports

Planned giving product collateral

Newsletters

Psychosocial profile reports and advisor training materials

Philanthropy content and communication plans

Mass Communications

We have extensive experience producing and gathering new content in the field, or selecting and curating existing content- and then transforming it into relevant mass communications that connect deeply to the human experience.

Our team can provide omni-channel creative support for complex campaign plans and large fundraising events, or for individual solicitation and stewardship needs. We’ll help you have a greater impact as you share your vision with the world.

Fundraising campaigns

E-mails

Annual reports

Event collateral

Video content

Content and communications plans

Digital Fundraising and Advocacy Campaign

BridgeNorth Women’s Mentorship and Advocacy Services

43% increase in website traffic, 22-43% e-mail open rate.

Our Services

Strategy & Planning

Whether you are working on a bespoke donor report or a year’s worth of communications, start with a good plan.

Research and donor profiling

Content and communication plans

End-to-end project management

Narrative Storytelling

We craft a narrative from new or existing content that engages your donors’ emotions and shows them the impact they are making.

Content consulting and briefs

Assessment of visual and story assets

Field producing

Photography and videography

Story sourcing services

Creative Development

We’ll skillfully bring all the elements of your content together — presented in a way that inspires. Let our creative team of experts be your creative team.

Copywriting

Art direction

Graphic design

Video services

What our clients say

“As an anti human trafficking organization, it’s very important we work with those who appreciate the impact this crime has in our communities. Heather is a storyteller. She listened to the story of our organization and of those we serve and beautifully leveraged what she learned to present our audiences with compelling content that makes a difference.

During each initial project meeting, Delta Creative was able to isolate our goals and come up with a game plan that provided us the structure we needed to launch pieces that effectively engaged with our audience. Often working with tight deadlines, the Delta Creative team has always delivered excellent work, whether that be in the production of our employee handbook, our annual impact report, or our year-end fundraising initiative.”

“My approach to fundraising is based on psychology and speaking to donor identities. It’s different from “normal” fundraising, but the results are always exceptional. Heather, and the creative team at DCS can take my ephemeral concepts and turn them into tangible, enchanting creative that compels donors to engage with the cause. With Heather on the case, I never have to worry about any detail. Together we’ve seen YOY growth exceeding 200% in major gifts.

I’ve had the privilege of working with Heather since our time together at World Vision Canada back in 2016, and she’s always been my go-to since!”

“In 25 years of marketing planned gifts, I have learned that imitating what may or may not have worked at some other organization is not the path to success. The team at Delta Creative Solutions stands alone in their pursuit of learning what matters to our donors and what motivates them to act. Their research is meticulous, their strategies ingenious, and what they produce and deliver is, frankly, amazing.”

What our collaborative partners say

I’ve had the pleasure of working as a copywriter and editor with Heather and Delta Creative for many years now. I get clear instructions on what’s required and enjoy the collaborative approach Heather takes. Her project management skills also makes it easy for me to focus on my work and know when I need to deliver my part of the project.

In the competitive world of creative agencies, the future of charitable giving lies with those who can implement the latest insights from neurophilanthropy. When Delta invites me to partner with them, I say yes because their skillsets and talents meet the level of expectations I bring to a project.

Quite simply, collaborating with DCS has allowed our firm to work on more projects with better results. With each project DCS focuses on gathering pertinent insights from the client, stakeholders and the competitive environment, translating them into astute and actionable direction. Coupled with DCS’s scrupulous attention to project management, our firm is then able to focus on advancing the creative strategy and production. All of this results in collab teams working harmoniously and the clients’ goals being surpassed. Oh, and it’s fun working together too!

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